Frequently Asked Questions
Everything you need to know about your PolkaDot treats.
How do you ensure the freshness of your products?
We use climate-controlled packaging and express shipping to ensure every item arrives at your door as fresh as the day it was made.
Do you offer options for specific dietary restrictions?
Yes, PolkaDot offers a range of vegan, gluten-free, and nut-free options. Please check the 'Dietary' filter on our shop page for specific details.
What is your shipping policy for perishable goods?
We ship Monday through Wednesday to avoid weekend transit delays. Orders placed after Wednesday are typically processed the following Monday.
Can I return food items if I change my mind?
Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged, please contact us within 24 hours for a replacement.
Where can I find the nutritional information for your snacks?
Full nutritional labels and ingredient lists are available on each individual product page under the 'Ingredients' tab.
Do you provide international shipping?
Currently, we only ship within the continental United States to guarantee the quality and safety of our food products during transit.